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Seller's Guide

Everything you need to know about putting your home on the market, accepting an offer, and closing on your home.

A Step-by-Step First Time Seller's Guide

Putting your home on the market can be a stressful process, especially when you don’t know what to expect. Fortunately, with the help of an experienced agent and this easy to follow guide, you can smoothly complete the process. Following these steps will help you prepare so you can get organized and sell your home for the best price possible.​​​​​​​

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Step 1: Understand Why You're Selling

What do you want to accomplish with the sale of your home? Do you want to make a certain amount of money that you can put toward a larger or nicer home? Do you need to sell it as soon as possible to facilitate a move to a new city or area? Once you understand your needs, you can better craft your offer. For example, if you need to sell quickly, you might want to price your home lower than if your goal is to make a certain profit margin. Make sure you convey these needs to your real estate agent once you choose one so he or she can adjust your selling price accordingly.

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Step 2: Determine Selling Price

Knowing how to price your home is one of the most important parts of the selling process. When you set a fair price in the beginning, you’ll get the most interest from other real estate agents and prospective buyers. Overpricing your home could lead to reduced interest, and underpricing leads to receiving less than what your home is worth. Working with a real estate agent is the best way to determine the right selling price for your home. An agent with experience can determine what other comparable homes are selling for, evaluate the current market, and may even suggest a home appraisal.

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Step 3: Start Preparations

If you’ve kept your home in showroom condition since you’ve lived in it, you’re in the minority of homeowners. Once you price your home, it’s time to start getting it ready to be shown to potential buyers. This includes getting rid of clutter, depersonalizing the space so that buyers can envision themselves in the space, making any small repairs, and doing a deep clean to make sure your home is in pristine condition.

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Step 4: Develop a Marketing Strategy

I will develop a marketing strategy that is perfect for advertising your home. This involves listing the home and then driving the right people to that listing through social media campaigns, agent-to-agent referrals, traditional media, or SEO advertising. My team creates a marketing campaign that aims to get the most possible traffic to your listing in the first three weeks after becoming a client.

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Step 5: Evaluate Offers

Receiving an offer is an exciting part of the process, but it doesn’t mean the journey is over. I will evaluate each offer and make sure the party making the offer is prequalified or pre-approved by a mortgage lender and that their offer is acceptable to you. If the offer is too low, you can make a counter-offer or offer other ways to bridge the gap, such as covering some or all of the closing costs, making repairs, adjusting the move-in date, or leaving some appliances or fixtures for the new buyer.

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Step 6: Accept an Offer

Once I deem the offer is acceptable, I will review the proposed contract to make sure it’s all in order and includes the necessary components such as deposit amount, down payment, financing, inspection rights and repair allowances, contingencies, settlement date, and a list of fees and who will pay them. When both parties have agreed to the term, a final contract will be prepared by your agent.

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Step 7: Get Ready to Close

You have accepted an offer and are now very close to the end of your selling journey. But first, you and the buyer must make a list of what needs to be done before closing. In some cases, your home may need to be formally inspected, surveyed, and appraised. In other cases, major or minor repairs will need to be made before the house can close. I will head up efforts to develop and execute this list, get each action item paid for by the correct party, and make sure everything is in order by the closing date. A few days before the closing date, I will call the company closing the transaction to make sure everything is ready to go. If you haven’t done so already, you also need to make arrangements to move out of the home so the new buyer can take possession.

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Step 8: Close

You’ve reached the last step in the seller’s process. When you close on a home you are selling, you are legally transferring ownership of the property to the new buyer. I will meet with the company closing the transaction to sign the final paperwork and go over any issues that have not yet been taken care of. During this time, you can also make plans with your real estate agent to handle final details such as canceling utilities, cable, and lawn or trash services, changing the name on accounts that the new owner is retaining and ensuring the new owner has instructions for all appliances that will remain in the home.

Congratulations!

Once you have sold your home, you’re free to take the next step on your journey. Whether this is relocating to a new city, moving into a larger home, or downsizing and enjoying your life as empty-nesters, knowing all your selling responsibilities have been taken care of will help you achieve peace of mind for your new path.

Success Stories

Testimonials

Read what my clients have to say about working with me.

"Working with Frances was an absolute game changer—she found my family a stunning off-market gem we never would have discovered on our own. Her deep connections and relentless hustle uncovered a space that perfectly matched our vision and budget. She also navigated a tumultuous negotiation process with pure excellence. In a city as competitive as New York, her ability to deliver rare opportunities is nothing short of extraordinary."
"Working with Frances was an absolute game changer—she found my family a stunning off-market gem we never would have discovered on our own. Her deep connections and relentless hustle uncovered a space that perfectly matched our vision and budget. She also navigated a tumultuous negotiation process with pure excellence. In a city as competitive as New York, her ability to deliver rare opportunities is nothing short of extraordinary."
Pierre & Sandy D.
"Fran Katzen is the lady to go to when seeking discretion, great negotiation, honest dealings –value of my time, and efficiency. She was to the point and I consider her a friend as well as my broker."
"Fran Katzen is the lady to go to when seeking discretion, great negotiation, honest dealings –value of my time, and efficiency. She was to the point and I consider her a friend as well as my broker."
Michael S.
"When I decided to buy, I went straight to Frances. I needed a pied a- Terre apartment. I had a very clear budget and only one weekend to buy. Fran did not waste my time, which is hard to come by. We went out, and she located the apartment in one day. It was the fantasy apartment I imagined in New York City. She is the best."
"When I decided to buy, I went straight to Frances. I needed a pied a- Terre apartment. I had a very clear budget and only one weekend to buy. Fran did not waste my time, which is hard to come by. We went out, and she located the apartment in one day. It was the fantasy apartment I imagined in New York City. She is the best."
Joyce R.
"As a real estate developer, I interact with numerous brokers in several marketplaces. Having worked with Fran Katzen on both the buy and sell side, I can confidently say that she is among the best brokers in the country. While working with Fran when my wife and I were looking for a home, she explained everything very clearly and had a strong understanding of all of the technical points. Frances’s negotiations were strong, and she is certainly a deal maker with a knack for getting it done. I have referred Fran to several of my close friends and family members and would strongly recommend her to anyone who is looking for a hardworking, honest and highly skilled broker."
"As a real estate developer, I interact with numerous brokers in several marketplaces. Having worked with Fran Katzen on both the buy and sell side, I can confidently say that she is among the best brokers in the country. While working with Fran when my wife and I were looking for a home, she explained everything very clearly and had a strong understanding of all of the technical points. Frances’s negotiations were strong, and she is certainly a deal maker with a knack for getting it done. I have referred Fran to several of my close friends and family members and would strongly recommend her to anyone who is looking for a hardworking, honest and highly skilled broker."
Neil G.
"I had Frances and her team represent my home. Frances and her team worked extremely proficiently, accurately, and with tremendous focus. She was able to fetch, what I believe, one of the highest prices in the building. Considering the current state of the market… As you can imagine I was very pleased with the results. I am happy to endorse Frances and her team to any owner who is seeking to list their apt."
"I had Frances and her team represent my home. Frances and her team worked extremely proficiently, accurately, and with tremendous focus. She was able to fetch, what I believe, one of the highest prices in the building. Considering the current state of the market… As you can imagine I was very pleased with the results. I am happy to endorse Frances and her team to any owner who is seeking to list their apt."
Peter H.
"When my wife and I set upon the process of looking for an apartment in New York City, we were uneducated in the dynamics of that marketplace. Fortunately for us, we met Fran Katzen in the early stages of our search. Fran took the time to fully understand what we were looking for, patiently showed us an appropriate variety of apartments, and then was highly effective and efficient as we zeroed in and closed on the property we decided upon. Fran was a pleasure to work with throughout. Her level of professionalism and knowledge of the New York market is second to none. The energy that she devoted to us as a client seemed endless. Fran was also extremely effective in representing us during negotiations on price and important closing details. It is without hesitation that I recommend Fran."
"When my wife and I set upon the process of looking for an apartment in New York City, we were uneducated in the dynamics of that marketplace. Fortunately for us, we met Fran Katzen in the early stages of our search. Fran took the time to fully understand what we were looking for, patiently showed us an appropriate variety of apartments, and then was highly effective and efficient as we zeroed in and closed on the property we decided upon. Fran was a pleasure to work with throughout. Her level of professionalism and knowledge of the New York market is second to none. The energy that she devoted to us as a client seemed endless. Fran was also extremely effective in representing us during negotiations on price and important closing details. It is without hesitation that I recommend Fran."
Thomas W.
"It is with great pleasure that I write this letter on behalf of Frances Katzen. In May of this year I interviewed several real estate brokers to sell my apartment in Manhattan. Every realtor who wanted my business recommended I put my apartment on the market at an unrealistic asking price. Ms. Katzen came prepared with comparable listings and recent sales and educated me about the current market. We agreed upon a realistic listing price and ultimately sold and closed on the apartment in under three months at full asking price. With other realtors the property would easily have been on the market for many more months with reductions to the asking price. Ms. Katzen has a passion for her work. She and her staff are dedicated professionals who were available to me at a moment’s notice. Ms. Katzen even negotiated our deal while she was traveling overseas. I was able to reach her during this crucial period as if she was working down the block. In a difficult real estate market I could not have been more satisfied with Frances’ work. Her tireless energy, savvy business skills, relentless marketing and frequent showing of the apartment were the reason for the expeditious sale at asking price, unheard of in this market. Not only do I recommend Frances, I would listen to her carefully and take her advice regarding sales strategies."
"It is with great pleasure that I write this letter on behalf of Frances Katzen. In May of this year I interviewed several real estate brokers to sell my apartment in Manhattan. Every realtor who wanted my business recommended I put my apartment on the market at an unrealistic asking price. Ms. Katzen came prepared with comparable listings and recent sales and educated me about the current market. We agreed upon a realistic listing price and ultimately sold and closed on the apartment in under three months at full asking price. With other realtors the property would easily have been on the market for many more months with reductions to the asking price. Ms. Katzen has a passion for her work. She and her staff are dedicated professionals who were available to me at a moment’s notice. Ms. Katzen even negotiated our deal while she was traveling overseas. I was able to reach her during this crucial period as if she was working down the block. In a difficult real estate market I could not have been more satisfied with Frances’ work. Her tireless energy, savvy business skills, relentless marketing and frequent showing of the apartment were the reason for the expeditious sale at asking price, unheard of in this market. Not only do I recommend Frances, I would listen to her carefully and take her advice regarding sales strategies."
Andrew B.
"We engaged Frances to run the sale process for our two bedroom condo. We were looking for a broker that brought a wealth of experience selling comparable condos in the area, but more importantly, we wanted to work with someone dynamic, resourceful and savvy that could maneuver the challenges of the current market. Frances exceeded our expectations on all of the above, in a process that she handled in a highly professional manner. From the very first time we met, Frances articulated a very clear game plan and recommended a pricing strategy and a positioning to maximize traffic and demand. Starting with the photo shoot on day one to the negotiation with the buyer when we reached a final agreement, we felt that Frances provided us with sound advice. Every interaction we had throughout the marketing process, Frances was on top of every last detail and kept us well informed on anything relevant. She was always available and responsive and knew when, how and what information needed to be shared. We always felt that we had someone very capable running the sale and making the right decisions on our behalf. Working with Frances proved to be an excellent decision. Not only did she deliver the outcome we had set out to achieve but she made the process seamless and stress free. We would highly recommend her to any potential seller looking for an experienced, trustworthy and highly driven broker."
"We engaged Frances to run the sale process for our two bedroom condo. We were looking for a broker that brought a wealth of experience selling comparable condos in the area, but more importantly, we wanted to work with someone dynamic, resourceful and savvy that could maneuver the challenges of the current market. Frances exceeded our expectations on all of the above, in a process that she handled in a highly professional manner. From the very first time we met, Frances articulated a very clear game plan and recommended a pricing strategy and a positioning to maximize traffic and demand. Starting with the photo shoot on day one to the negotiation with the buyer when we reached a final agreement, we felt that Frances provided us with sound advice. Every interaction we had throughout the marketing process, Frances was on top of every last detail and kept us well informed on anything relevant. She was always available and responsive and knew when, how and what information needed to be shared. We always felt that we had someone very capable running the sale and making the right decisions on our behalf. Working with Frances proved to be an excellent decision. Not only did she deliver the outcome we had set out to achieve but she made the process seamless and stress free. We would highly recommend her to any potential seller looking for an experienced, trustworthy and highly driven broker."
Raul F.
"I was so impressed with Frances when she helped me with the purchase of a new apartment, that I also had her help with the sale of the old one. I trust Fran’s advices explicitly because she has the ability to know what I wanted to accomplish."
"I was so impressed with Frances when she helped me with the purchase of a new apartment, that I also had her help with the sale of the old one. I trust Fran’s advices explicitly because she has the ability to know what I wanted to accomplish."
Nancy C.
"Fran did a truly outstanding job selling our apartment. She exceeded our expectations in several ways. from her initial marketing of the unit, to how she handled several negotiations with interested parties to achieve the highest price, to how she worked with the buyer post-signing to navigate a very choppy NYC mortgage environment. Despite listing our apartment at a challenging time for NYC real estate, Fran achieved a great result and followed through to closing. I will be recommending Fran to any of our friends who are looking for a broker."
"Fran did a truly outstanding job selling our apartment. She exceeded our expectations in several ways. from her initial marketing of the unit, to how she handled several negotiations with interested parties to achieve the highest price, to how she worked with the buyer post-signing to navigate a very choppy NYC mortgage environment. Despite listing our apartment at a challenging time for NYC real estate, Fran achieved a great result and followed through to closing. I will be recommending Fran to any of our friends who are looking for a broker."
Michael P.
"Out of the huge universe of brokers, it’s rare that you find someone who truly hand-holds you through the process and works tirelessly on your behalf. Frances Katzen is that type of broker, and has a work ethic which I believe is unmatched. She has an innate sense for this sometimes challenging market and has time and again sold ‘unsellable’ properties in ‘difficult’ markets at a premium to comps on offer. I always recommend Fran based on my several exceptional experiences in buying and selling real estate (through her) in New York."
"Out of the huge universe of brokers, it’s rare that you find someone who truly hand-holds you through the process and works tirelessly on your behalf. Frances Katzen is that type of broker, and has a work ethic which I believe is unmatched. She has an innate sense for this sometimes challenging market and has time and again sold ‘unsellable’ properties in ‘difficult’ markets at a premium to comps on offer. I always recommend Fran based on my several exceptional experiences in buying and selling real estate (through her) in New York."
Adam C.
"I am a first-time home buyer and had just closed on an apartment. I found my home with the assistance of Frances Katzen. Frances had been wonderful from the start to the end of the process. She had presented various options for my price range and had quickly come to understand what I was looking for. She had negotiated a fantastic deal on my behalf on the apartment that I had finally settled for. More than that, she had gone beyond what I had expected by forgoing what had been due to her in order to put the apartment at the price level I was comfortable at. Throughout the whole process, I saw her passion in wanting to help me find a home. It was quite apparent that she has a great reputation in the business. In the course of preparing for closing, various people who had worked with her before had only good things to say about her. I am honored that a true professional like Frances was involved in my choice for a home."
"I am a first-time home buyer and had just closed on an apartment. I found my home with the assistance of Frances Katzen. Frances had been wonderful from the start to the end of the process. She had presented various options for my price range and had quickly come to understand what I was looking for. She had negotiated a fantastic deal on my behalf on the apartment that I had finally settled for. More than that, she had gone beyond what I had expected by forgoing what had been due to her in order to put the apartment at the price level I was comfortable at. Throughout the whole process, I saw her passion in wanting to help me find a home. It was quite apparent that she has a great reputation in the business. In the course of preparing for closing, various people who had worked with her before had only good things to say about her. I am honored that a true professional like Frances was involved in my choice for a home."
Helen T.
"I love my new apartment and am truly grateful that Frances Katzen was on my side. She earned my trust and respect for giving me the tough honest advice that helped make the deal happen. Purchasing in New York City can be daunting and Frances is a top notch broker who knows her way around all aspects of New York real estate."
"I love my new apartment and am truly grateful that Frances Katzen was on my side. She earned my trust and respect for giving me the tough honest advice that helped make the deal happen. Purchasing in New York City can be daunting and Frances is a top notch broker who knows her way around all aspects of New York real estate."
Jane L.
"Frances is extremely knowledgeable about the NYC real estate market and is diligent on answering all her clients’ questions and requests promptly. She is practically ‘on-call’ for her clients 24/7. She is dedicated to making sure her clients (whether as buyers or sellers) are getting optimized service from her and her team."
"Frances is extremely knowledgeable about the NYC real estate market and is diligent on answering all her clients’ questions and requests promptly. She is practically ‘on-call’ for her clients 24/7. She is dedicated to making sure her clients (whether as buyers or sellers) are getting optimized service from her and her team."
CT – Finance Goldman Sachs
"Fran does great work! Fran helped us sell our apartment and buy a new one. Fran’s deep and up to the moment knowledge of the Manhattan market was invaluable. She also really took the time to get to know us and understand our goals. Fran was tireless, patient and proactive at the right times. We were very happy with the process and the results. Thanks so much again. Best, Todd"
"Fran does great work! Fran helped us sell our apartment and buy a new one. Fran’s deep and up to the moment knowledge of the Manhattan market was invaluable. She also really took the time to get to know us and understand our goals. Fran was tireless, patient and proactive at the right times. We were very happy with the process and the results. Thanks so much again. Best, Todd"
Todd T.
"I refer to the recent sale of our apartment by Frances Katzen. Fran’s tenacity and complete client focussed approach has proved a winning formula. Throughout the marketing campaign Fran set realistic expectations on price and timing. This is a good indicator of Fran’s depth of knowledge about the Manhattan real estate market. Fran also kept us informed every step of the way and was never one to shy away from the smallest of issues. This meant that an open dialogue between seller and buyer was always present. We have no hesitation in recommending Fran."
"I refer to the recent sale of our apartment by Frances Katzen. Fran’s tenacity and complete client focussed approach has proved a winning formula. Throughout the marketing campaign Fran set realistic expectations on price and timing. This is a good indicator of Fran’s depth of knowledge about the Manhattan real estate market. Fran also kept us informed every step of the way and was never one to shy away from the smallest of issues. This meant that an open dialogue between seller and buyer was always present. We have no hesitation in recommending Fran."
James W.
"“Fran is smart, savvy, and sophisticated. When my husband and I were looking to sell our apartment in a difficult and ever-changing market, Fran’s expert advice and frank opinions were invaluable. We would recommend her and use her again without hesitation.”"
"“Fran is smart, savvy, and sophisticated. When my husband and I were looking to sell our apartment in a difficult and ever-changing market, Fran’s expert advice and frank opinions were invaluable. We would recommend her and use her again without hesitation.”"
Lisa & Josh H.
"We initially contacted Frances due to her reputation and execution on another unit in our building. At our initial meeting, she exceeded our lofty expectations with comprehensive market comps and insightful views on the unique aspects of our apartment, building and surrounding neighborhood. She has vast contacts throughout the industry and was able to generate extensive interest well in advance of the first showing. She took a targeted approach to market timing and pricing and was able to attract multiple buyers above our ask. We sold above ask. We have referred her multiple times since our experience and will continue to do so."
"We initially contacted Frances due to her reputation and execution on another unit in our building. At our initial meeting, she exceeded our lofty expectations with comprehensive market comps and insightful views on the unique aspects of our apartment, building and surrounding neighborhood. She has vast contacts throughout the industry and was able to generate extensive interest well in advance of the first showing. She took a targeted approach to market timing and pricing and was able to attract multiple buyers above our ask. We sold above ask. We have referred her multiple times since our experience and will continue to do so."
Susan & Curt W.
"It was fascinating to watch Frances Katzen develop her game plan and execute her strategy literally effortlessly and flawlessly. Fran was correct when she said we truly needed her trust and her expertise, which we did, hence why we hired her from the start. I learned a lot and I am happy Fran was are able to add our property to the portfolio of sold properties at above the asking price and oh by the way in less than a week and all cash, in a downward market. Congratulations on your success and best wishes for your continued success! Please call us if you ever need a reference."
"It was fascinating to watch Frances Katzen develop her game plan and execute her strategy literally effortlessly and flawlessly. Fran was correct when she said we truly needed her trust and her expertise, which we did, hence why we hired her from the start. I learned a lot and I am happy Fran was are able to add our property to the portfolio of sold properties at above the asking price and oh by the way in less than a week and all cash, in a downward market. Congratulations on your success and best wishes for your continued success! Please call us if you ever need a reference."
Susan W.
"I just wanted to take this opportunity to thank you for all the work you did for us. Despite a tough market and having to deal with number of “unique” bidders, you brought us a sound buyer at a really good price that we feel was fair to all. Be assured we will feel very comfortable recommending you to others in Battery Park City as well as elsewhere."
"I just wanted to take this opportunity to thank you for all the work you did for us. Despite a tough market and having to deal with number of “unique” bidders, you brought us a sound buyer at a really good price that we feel was fair to all. Be assured we will feel very comfortable recommending you to others in Battery Park City as well as elsewhere."
Neil & Mona K.
"When we hired Fran, we felt she was the right fit, she was a person of great taste who delivered excellent marketing materials and a strong marketing campaign as promised. She was committed, hardworking, persistent and resilient. This led to the success of the project. She and her team were reliable and could be counted on to have an open house every weekend. When things needed fixing, Fran was proactive, coming to us with problems and solutions. Fran got the job done, closing the deal in under six weeks after final offer. At all times her quick responses to our questions and attentiveness to our needs made us feel as if we were her only clients. To repeat, we will recommend her to all our friends."
"When we hired Fran, we felt she was the right fit, she was a person of great taste who delivered excellent marketing materials and a strong marketing campaign as promised. She was committed, hardworking, persistent and resilient. This led to the success of the project. She and her team were reliable and could be counted on to have an open house every weekend. When things needed fixing, Fran was proactive, coming to us with problems and solutions. Fran got the job done, closing the deal in under six weeks after final offer. At all times her quick responses to our questions and attentiveness to our needs made us feel as if we were her only clients. To repeat, we will recommend her to all our friends."
Neil & Mona K.
"It is a pleasure to write this on your behalf. I just want to let you know how amazing you are at what you do! We have bought two condo’s from you over the past year or so, and I can honestly say you are one of the most professional, thorough, passionate and intelligent professionals I have ever had the pleasure of working with. Both my wife and I have been so impressed with you amazing talents, your persistence and aggressiveness that is at the same time handled with such class and respect, and lastly, your amazing ability to spot value and negotiate effectively on our behalf. These are such rare gifts you have! It has been a pleasure working with you, I do recommend you to all my friends as the best real estate broker in NYC and I hope to be in a position to continue to purchase with you as my broker. I would never, ever go anywhere else. You have earned our loyalty, trust and also, our admiration. A true professional, a dear friend, and trusted advisor. You represent all of those things to us. Continued success."
"It is a pleasure to write this on your behalf. I just want to let you know how amazing you are at what you do! We have bought two condo’s from you over the past year or so, and I can honestly say you are one of the most professional, thorough, passionate and intelligent professionals I have ever had the pleasure of working with. Both my wife and I have been so impressed with you amazing talents, your persistence and aggressiveness that is at the same time handled with such class and respect, and lastly, your amazing ability to spot value and negotiate effectively on our behalf. These are such rare gifts you have! It has been a pleasure working with you, I do recommend you to all my friends as the best real estate broker in NYC and I hope to be in a position to continue to purchase with you as my broker. I would never, ever go anywhere else. You have earned our loyalty, trust and also, our admiration. A true professional, a dear friend, and trusted advisor. You represent all of those things to us. Continued success."
Mike & SuJin
"I am writing this letter on behalf of my wife and me to express our gratitude and convey to you how thrilled we are with your representative, Ms. Frances Katzen, who recently facilitated the sale of our home. Ms. Katzen was selected by us despite having received other reduced fee proposals from your firms competitors. We determined that Ms. Katzen was the best qualified as she displayed utmost professionalism by being fully prepared for our initial meeting with statistics that supported a well thought out marketing plan. It was very clear to us that she fully leveraged her years of real estate experience and her highly successful track record to form a basis for our listing strategy. She readily understood and clearly listened to us on what we were trying to accomplish both in terms of timing and objectives. Admittedly, I was initially skeptical of Ms. Katzen’s proposed strategy as the price point that she recommended was at the top end of the per square foot basis that our building has historically supported. Ms. Katzen presented strong evidence supporting her strategy while her confidence and experience ultimately won us over. Of note, Ms. Katzen was present at every major step in the sale process from crafting the initial listing summary, contracting the best photographer, and attending the open houses. After each open house, I was presented with a list of attendees that included detailed information on potential buyers reactions. Ms. Katzen successfully incorporated these real-time reactions into her future marketing efforts by staging certain rooms differently, etc. Her dedication, professionalism and work ethic did not waver throughout the process. Ms. Katzen’s efforts proved highly successful. We received multiple offers and subsequently went to contract within 2 months of listing. She tailored the closing to meet our extended timing parameters while achieving a price per square foot that exceeded our expectations and priced well above our buildings average. We are very grateful to Fran and will certainly give her the highest level of recommendation to our friends. Sincerely."
"I am writing this letter on behalf of my wife and me to express our gratitude and convey to you how thrilled we are with your representative, Ms. Frances Katzen, who recently facilitated the sale of our home. Ms. Katzen was selected by us despite having received other reduced fee proposals from your firms competitors. We determined that Ms. Katzen was the best qualified as she displayed utmost professionalism by being fully prepared for our initial meeting with statistics that supported a well thought out marketing plan. It was very clear to us that she fully leveraged her years of real estate experience and her highly successful track record to form a basis for our listing strategy. She readily understood and clearly listened to us on what we were trying to accomplish both in terms of timing and objectives. Admittedly, I was initially skeptical of Ms. Katzen’s proposed strategy as the price point that she recommended was at the top end of the per square foot basis that our building has historically supported. Ms. Katzen presented strong evidence supporting her strategy while her confidence and experience ultimately won us over. Of note, Ms. Katzen was present at every major step in the sale process from crafting the initial listing summary, contracting the best photographer, and attending the open houses. After each open house, I was presented with a list of attendees that included detailed information on potential buyers reactions. Ms. Katzen successfully incorporated these real-time reactions into her future marketing efforts by staging certain rooms differently, etc. Her dedication, professionalism and work ethic did not waver throughout the process. Ms. Katzen’s efforts proved highly successful. We received multiple offers and subsequently went to contract within 2 months of listing. She tailored the closing to meet our extended timing parameters while achieving a price per square foot that exceeded our expectations and priced well above our buildings average. We are very grateful to Fran and will certainly give her the highest level of recommendation to our friends. Sincerely."
Michael & Cindy K.
"As new owners in an exciting neighborhood, Fran and her team rented our place in less than a week in a slow season. We were very impressed with their professionalism and effectiveness – they shot great apartment photo’s and website posting, immediate open house’s, guidance on lease negotiations and prompt follow through. They were fast, responsive, and patient. A great team to have on our side. They exceeded our expectation."
"As new owners in an exciting neighborhood, Fran and her team rented our place in less than a week in a slow season. We were very impressed with their professionalism and effectiveness – they shot great apartment photo’s and website posting, immediate open house’s, guidance on lease negotiations and prompt follow through. They were fast, responsive, and patient. A great team to have on our side. They exceeded our expectation."
Angie L.
"Fran and her team did a fantastic job selling my apartment. Fran brought to the table a wonderful understanding of my neighborhood, building, and apartment and instinctively knew the strengths she was working with and the issues she had to minimize. She put my goals for a speedy sale first and foremost, and she delivered a process that was beyond my expectations. She treated my apartment sale as a highest priority, even though the dollar value of the transaction was relatively small compared to the other apartments she is listing. She works around the clock and was never a moment delayed in responding to my emails or calls, even when she was halfway around the world. I hope I have the privilege of working with her again in the future."
"Fran and her team did a fantastic job selling my apartment. Fran brought to the table a wonderful understanding of my neighborhood, building, and apartment and instinctively knew the strengths she was working with and the issues she had to minimize. She put my goals for a speedy sale first and foremost, and she delivered a process that was beyond my expectations. She treated my apartment sale as a highest priority, even though the dollar value of the transaction was relatively small compared to the other apartments she is listing. She works around the clock and was never a moment delayed in responding to my emails or calls, even when she was halfway around the world. I hope I have the privilege of working with her again in the future."
Peter M.
"Unfortunately, brokers in NYC don’t have the best reputation. But as soon as Fran walked into my apartment, I knew she was the exception to the stereotype. Her warmth, honesty, friendliness, expertise and openness drew me in and gave me complete peace of mind about the process and ability to sell my apt. I honestly have not had a moment of stress or angst since I signed with the her and don’t anticipate that to change leading up to my closing. I’ve been raving about Fran to anyone who will listen and see her as my life long brokers of choice."
"Unfortunately, brokers in NYC don’t have the best reputation. But as soon as Fran walked into my apartment, I knew she was the exception to the stereotype. Her warmth, honesty, friendliness, expertise and openness drew me in and gave me complete peace of mind about the process and ability to sell my apt. I honestly have not had a moment of stress or angst since I signed with the her and don’t anticipate that to change leading up to my closing. I’ve been raving about Fran to anyone who will listen and see her as my life long brokers of choice."
Babita P.
"Fran Katzen is unparalleled in both her expertise, and her ability to give a total, 360 degree experience to her clients. Her sense of the market, and her understanding of both the financial, legal, and psychological realities of buying and selling, make the experience of working with her extraordinary. She sets the standard in the industry."
"Fran Katzen is unparalleled in both her expertise, and her ability to give a total, 360 degree experience to her clients. Her sense of the market, and her understanding of both the financial, legal, and psychological realities of buying and selling, make the experience of working with her extraordinary. She sets the standard in the industry."
Tristin S.
"Fran knows the market innately and is confident in delivering best in class results to her clients. I can’t tell you the number of times I suggested reducing the price and or strategy and Fran stood firm because she believed in the positioning and was on the front lines. Fran delivered an all cash deal at full ask within record time. The results speak for themselves."
"Fran knows the market innately and is confident in delivering best in class results to her clients. I can’t tell you the number of times I suggested reducing the price and or strategy and Fran stood firm because she believed in the positioning and was on the front lines. Fran delivered an all cash deal at full ask within record time. The results speak for themselves."
Brett H.
"SLGreene Realty Corp. “I put my trust in Fran and her team after many other brokers had left me disappointed and without a sale. The experience was thorough and pleasant. They did the work and got it sold. I would recommend the Katzen group to anyone who is serious about selling their home.”"
"SLGreene Realty Corp. “I put my trust in Fran and her team after many other brokers had left me disappointed and without a sale. The experience was thorough and pleasant. They did the work and got it sold. I would recommend the Katzen group to anyone who is serious about selling their home.”"
Carla T.
"Working with Fran was a pleasurable experience. We found her honest, direct, professional and most important successful. Her knowledge of the market Value in our neighborhood is extensive and her creativity in marketing and tenacious approach to sales is unmatchable. I would highly recommend Fran to any luxury apartment seller."
"Working with Fran was a pleasurable experience. We found her honest, direct, professional and most important successful. Her knowledge of the market Value in our neighborhood is extensive and her creativity in marketing and tenacious approach to sales is unmatchable. I would highly recommend Fran to any luxury apartment seller."
Robin W.
"When I approached Fran to represent my sale, she advised me to hold off on listing the property for sale for 12 months. 12 months later I am in the position of accepting a full price offer on my property, one which was worth almost 30% less 12 months ago. Working with Fran has been a great experience as she is nothing but professional and accurate in her dealings with me and my sale. I would highly recommend her as one of the most talented brokers in NYC."
"When I approached Fran to represent my sale, she advised me to hold off on listing the property for sale for 12 months. 12 months later I am in the position of accepting a full price offer on my property, one which was worth almost 30% less 12 months ago. Working with Fran has been a great experience as she is nothing but professional and accurate in her dealings with me and my sale. I would highly recommend her as one of the most talented brokers in NYC."
Riccardo I.
"After trying to sell my home with a previous agent, I decided to give Fran the opportunity to sell my property as I interacted with her when she was on the buyside of another property of mine, and I admired her tenacity. I informed Fran at the outset of my retaining her that I would be an extremely challenging (and demanding) client. There were several instances during the time my unit was listed with Fran that I gave direct challenges her to either improve on something or alter the way things were being done… At times, she followed my direction, and at other times she challenged my assertions and often her instincts proved to be correct. Though when we went to market, it was less than ideal timing (and my specific unit had certain challenges), Fran delivered on routine traffic and ultimately some tactical maneuvers to make a sale happen. I am extremely happy with Fran’s work and would definitely recommended her to anyone and happy to provide a reference."
"After trying to sell my home with a previous agent, I decided to give Fran the opportunity to sell my property as I interacted with her when she was on the buyside of another property of mine, and I admired her tenacity. I informed Fran at the outset of my retaining her that I would be an extremely challenging (and demanding) client. There were several instances during the time my unit was listed with Fran that I gave direct challenges her to either improve on something or alter the way things were being done… At times, she followed my direction, and at other times she challenged my assertions and often her instincts proved to be correct. Though when we went to market, it was less than ideal timing (and my specific unit had certain challenges), Fran delivered on routine traffic and ultimately some tactical maneuvers to make a sale happen. I am extremely happy with Fran’s work and would definitely recommended her to anyone and happy to provide a reference."
Jeffrey G.
"Given my schedule and profession, I live in a different city during the basketball season. As a result, I could only come to NYC sporadically and often with very limited lead time. Fran always accommodated my schedule and always made the most of the limited time that I had. She made the very difficult logistics easy and seamless. We now own fantastic new home, thanks to Fran’s help and guidance, I wouldn’t go anywhere else but directly to her."
"Given my schedule and profession, I live in a different city during the basketball season. As a result, I could only come to NYC sporadically and often with very limited lead time. Fran always accommodated my schedule and always made the most of the limited time that I had. She made the very difficult logistics easy and seamless. We now own fantastic new home, thanks to Fran’s help and guidance, I wouldn’t go anywhere else but directly to her."
Emeka O.
"As a first time buyer acutely aware of the current economic climate, I was overly cautious on entering the NYC real-estate market. And, although Frances Katzen was highly recommended by colleagues and friends, I remained wary based on difficult and non-transparent experiences of other friends who worked with other brokers that were less than satisfactory. Following my seamless closing, described by both the seller’s attorney and bank attorney as the smoothest they had experienced in quite some time, I write this testimonial to not only allay these concerns, but to showcase the wonderful experience I had working with Frances. Given my preferences, the Katzen group identified a list of excellent properties of which the first I saw was my final choice. Whether it was their recommendation of the highly attentive Katz and Matz legal team, or the identification of several mortgage brokers to help me finance a non-Fannie/Freddie approved building, I have never encountered a team so committed to helping me achieve my first home. I cannot thank Frances enough for her tireless work, dedication, and attention to detail (not to mention plenty of hand holding) during a tumultuous window which included Hurricane Sandy and Thanksgiving. I hereby recommend Fran and the Katzen group without hesitation and look forward to ensuring my friends have an opportunity to work with them when ultimately deciding to make one of life’s greatest commitments: home ownership."
"As a first time buyer acutely aware of the current economic climate, I was overly cautious on entering the NYC real-estate market. And, although Frances Katzen was highly recommended by colleagues and friends, I remained wary based on difficult and non-transparent experiences of other friends who worked with other brokers that were less than satisfactory. Following my seamless closing, described by both the seller’s attorney and bank attorney as the smoothest they had experienced in quite some time, I write this testimonial to not only allay these concerns, but to showcase the wonderful experience I had working with Frances. Given my preferences, the Katzen group identified a list of excellent properties of which the first I saw was my final choice. Whether it was their recommendation of the highly attentive Katz and Matz legal team, or the identification of several mortgage brokers to help me finance a non-Fannie/Freddie approved building, I have never encountered a team so committed to helping me achieve my first home. I cannot thank Frances enough for her tireless work, dedication, and attention to detail (not to mention plenty of hand holding) during a tumultuous window which included Hurricane Sandy and Thanksgiving. I hereby recommend Fran and the Katzen group without hesitation and look forward to ensuring my friends have an opportunity to work with them when ultimately deciding to make one of life’s greatest commitments: home ownership."
Brian R.
"Fran, It was such a pleasure working with you and your Team on the co-op sale at 167 E. 61st Street. Thank you so much for your commitment and energy whilst we were in Latin America, it was such a smooth transaction at a very high price- one of the highest for the line I am told by the managing agent. You were terrific. Best wishes for a wonderful New Year All my best."
"Fran, It was such a pleasure working with you and your Team on the co-op sale at 167 E. 61st Street. Thank you so much for your commitment and energy whilst we were in Latin America, it was such a smooth transaction at a very high price- one of the highest for the line I am told by the managing agent. You were terrific. Best wishes for a wonderful New Year All my best."
Maria & Enrique I.
"Fran Katzen and her team were extremely valuable in the sale of our apartment. We benefited from their experience, professionalism, and thoughtful approach to marketing our home. In particular we appreciated Fran’s honest feedback and advice throughout the process."
"Fran Katzen and her team were extremely valuable in the sale of our apartment. We benefited from their experience, professionalism, and thoughtful approach to marketing our home. In particular we appreciated Fran’s honest feedback and advice throughout the process."
Christopher M.
"The selling of an apartment and especially co-op apartments in New York City can be a difficult undertaking. And at times, as the process grinds on, it can become arduous. This and more occurred on a recent transaction. I am writing to document the fact that if it wasn’t for Frances Katzen, I do not believe this transaction would have closed. It was thanks to her professionalism, composure, knowledge and resolution-based thinking that the sale eventually occurred. If given the opportunity to sell another NYC apartment, I would only utilize her services and would therefore unequivocally recommend her to others."
"The selling of an apartment and especially co-op apartments in New York City can be a difficult undertaking. And at times, as the process grinds on, it can become arduous. This and more occurred on a recent transaction. I am writing to document the fact that if it wasn’t for Frances Katzen, I do not believe this transaction would have closed. It was thanks to her professionalism, composure, knowledge and resolution-based thinking that the sale eventually occurred. If given the opportunity to sell another NYC apartment, I would only utilize her services and would therefore unequivocally recommend her to others."
Gavin T.
"It is no accident Frances Katzen and her team ranked #3 in total transactions and #6 in total commissions earned in 2012. The statistics are impressive but they do not tell the full story. I write this testimony to share some of the story. Fran advised and worked with my wife and I on both the sale and the purchase of our Co-Op apartments in Greenwich Village in Fall ’12. The transaction was not easy due to specific market circumstances so we were very fortunate to have Fran’s representation. Fran’s fundamental and technical understanding of relative value in the NYC real estate market coupled with her interpersonal skillsets are superior. Experience is important but dedication is more important. Fran and her team worked diligently (and tirelessly) from start to finish on our transaction. Most importantly, the coverage (advisory, focus, passion, attention to detail, information sharing, and marketing effort) could not have been any better. Fran is a professional and she never compromised her fiduciary responsibility to get us the best result. I shudder to think how our result would have played out if we had worked with anyone other than Fran. My wife and I highly encourage our colleagues and friends to work with Fran on a prospective apartment buy and/or sale."
"It is no accident Frances Katzen and her team ranked #3 in total transactions and #6 in total commissions earned in 2012. The statistics are impressive but they do not tell the full story. I write this testimony to share some of the story. Fran advised and worked with my wife and I on both the sale and the purchase of our Co-Op apartments in Greenwich Village in Fall ’12. The transaction was not easy due to specific market circumstances so we were very fortunate to have Fran’s representation. Fran’s fundamental and technical understanding of relative value in the NYC real estate market coupled with her interpersonal skillsets are superior. Experience is important but dedication is more important. Fran and her team worked diligently (and tirelessly) from start to finish on our transaction. Most importantly, the coverage (advisory, focus, passion, attention to detail, information sharing, and marketing effort) could not have been any better. Fran is a professional and she never compromised her fiduciary responsibility to get us the best result. I shudder to think how our result would have played out if we had worked with anyone other than Fran. My wife and I highly encourage our colleagues and friends to work with Fran on a prospective apartment buy and/or sale."
Chris & Tyler K.
"Frances impressed from our first meeting, when she brought a thick dossier of prepared research about our apartment, how similar properties were doing in the market, and how her own results were beating market expectations. Choosing to work with her was an easy decision, and she expertly walked the difficult line of impressing upon us the necessity of certain decisions while still supporting our own choices. She would be our first choice for future as well."
"Frances impressed from our first meeting, when she brought a thick dossier of prepared research about our apartment, how similar properties were doing in the market, and how her own results were beating market expectations. Choosing to work with her was an easy decision, and she expertly walked the difficult line of impressing upon us the necessity of certain decisions while still supporting our own choices. She would be our first choice for future as well."
Lisa B.
"Fran is a Powerhouse! She knows how to get results and can be trusted every step of the way. She has the experience and the contacts, and operates with a team that is expert in making the sale happen. Our experience with her in the sale of our home was painless and VERY successful. Fran is an intelligent, thoughtful person and wonderful to work with. We couldn't have been more pleased."
"Fran is a Powerhouse! She knows how to get results and can be trusted every step of the way. She has the experience and the contacts, and operates with a team that is expert in making the sale happen. Our experience with her in the sale of our home was painless and VERY successful. Fran is an intelligent, thoughtful person and wonderful to work with. We couldn't have been more pleased."
Milt S. & Cathleen G.
"Fran, I have bought from you I have sold through you. I would NEVER do a trade in NYC real estate without you in charge. You supported us with great contractor support through the nightmare of Hurricane Sandy. We were never left high and dry by you and your wonderful team–only dry! Best of luck as you grow your real estate business. Must say, however, I will not worry too much for your future, as excellence always is in fashion, always reveals itself, always succeeds. All the best."
"Fran, I have bought from you I have sold through you. I would NEVER do a trade in NYC real estate without you in charge. You supported us with great contractor support through the nightmare of Hurricane Sandy. We were never left high and dry by you and your wonderful team–only dry! Best of luck as you grow your real estate business. Must say, however, I will not worry too much for your future, as excellence always is in fashion, always reveals itself, always succeeds. All the best."
Paul K.
"First of all, I wanted to thank you for everything. Not only was the process successful, it was also efficient. You treated this relatively small deal, as importantly as any other. Furthermore, Alisa loved you. She is not that easy to please. You have really have surpassed my expectations and lived up to your reputation. We are extremely pleased and I am sure we will be working with you and recommending you in the future. All the best."
"First of all, I wanted to thank you for everything. Not only was the process successful, it was also efficient. You treated this relatively small deal, as importantly as any other. Furthermore, Alisa loved you. She is not that easy to please. You have really have surpassed my expectations and lived up to your reputation. We are extremely pleased and I am sure we will be working with you and recommending you in the future. All the best."
Alisa T. & Adrian R.
"When the time came for us to downsize and sell our apartment, we retained a highly regarded and personable agent, but a year and a half went by without a serious offer. We were discouraged and, both of us having retired, eager to realize the financial gain we had anticipated. It was at that point that Frances Katzen and her team entered our lives and changed everything. Fran is a miracle worker. She advised us in ways to make the apartment look more attractive, uncluttering half a century�s worth of possessions�and helped us herself. She created a new marketing plan, emphasizing not only the gracious rooms and fabulous view but the chance to create one�s dream apartment within the existing space. IT WORKED. Architects and designers were inspired and within a month from signing on to represent us Fran had sold our apartment�at our asking price. It�s been a pleasure working with Fran and her team from the first day we met. They were understanding and considerate of our feelings and needs. Our only regret is that we won�t be seeing and talking with them once the sale is finalized�unless we have another property to sell."
"When the time came for us to downsize and sell our apartment, we retained a highly regarded and personable agent, but a year and a half went by without a serious offer. We were discouraged and, both of us having retired, eager to realize the financial gain we had anticipated. It was at that point that Frances Katzen and her team entered our lives and changed everything. Fran is a miracle worker. She advised us in ways to make the apartment look more attractive, uncluttering half a century�s worth of possessions�and helped us herself. She created a new marketing plan, emphasizing not only the gracious rooms and fabulous view but the chance to create one�s dream apartment within the existing space. IT WORKED. Architects and designers were inspired and within a month from signing on to represent us Fran had sold our apartment�at our asking price. It�s been a pleasure working with Fran and her team from the first day we met. They were understanding and considerate of our feelings and needs. Our only regret is that we won�t be seeing and talking with them once the sale is finalized�unless we have another property to sell."
Rita & Dr. Yale K.
"To whom it may concern: I wish to express my sincere thanks to Fran Katzen and her team, in particular Tristan and Anthony, for their professionalism in helping me to sell my Flatiron condo. When I knew it was time to move from NYC, the only person I would entrust to the mission of getting my apartment sold quickly was Fran!! I was first introduced to Fran when she was the listing broker on my apartment when I purchased it in June of 2008. I was immediately impressed with not only her professionalism but with her kindness, friendliness, modesty and presence! I discovered Fran to be well known, very much respected and very active in sales within 260 Park Avenue South. Fran is extremely savvy and knowledgeable about the NYC real estate market and wasted no time in attracting a very serious buyer. I received my first offer within four days; the final offer accepted in exactly one week. I know it wasn't just the booming market that sold my apartment so quickly. Fran knew exactly how to work the deal, leaving me an extremely happy seller as I received a price that far surpassed my wildest dreams! I am absolutely certain that she must be a major asset within Douglas Elliman. Respectfully,"
"To whom it may concern: I wish to express my sincere thanks to Fran Katzen and her team, in particular Tristan and Anthony, for their professionalism in helping me to sell my Flatiron condo. When I knew it was time to move from NYC, the only person I would entrust to the mission of getting my apartment sold quickly was Fran!! I was first introduced to Fran when she was the listing broker on my apartment when I purchased it in June of 2008. I was immediately impressed with not only her professionalism but with her kindness, friendliness, modesty and presence! I discovered Fran to be well known, very much respected and very active in sales within 260 Park Avenue South. Fran is extremely savvy and knowledgeable about the NYC real estate market and wasted no time in attracting a very serious buyer. I received my first offer within four days; the final offer accepted in exactly one week. I know it wasn't just the booming market that sold my apartment so quickly. Fran knew exactly how to work the deal, leaving me an extremely happy seller as I received a price that far surpassed my wildest dreams! I am absolutely certain that she must be a major asset within Douglas Elliman. Respectfully,"
Joyce B.
"Fran Katzen and her team were extremely valuable in the sale of our apartment. We benefited from their experience, professionalism, and thoughtful approach to marketing our home. In particular, we appreciated Fran's honest feedback and advice throughout the process."
"Fran Katzen and her team were extremely valuable in the sale of our apartment. We benefited from their experience, professionalism, and thoughtful approach to marketing our home. In particular, we appreciated Fran's honest feedback and advice throughout the process."
Christopher F. & Dipa C.
"We had a fantastic experience listing with Fran after a mediocre experience with another realtor. She accurately valuated the property and helped with painting and staging recommendations that enabled us to list quickly. She found a buyer and closed quickly at a premium price! Fran is a consummate professional and a pleasure to work with, I'd highly recommend her to others."
"We had a fantastic experience listing with Fran after a mediocre experience with another realtor. She accurately valuated the property and helped with painting and staging recommendations that enabled us to list quickly. She found a buyer and closed quickly at a premium price! Fran is a consummate professional and a pleasure to work with, I'd highly recommend her to others."
John K.
"When we went through the interview process to select the right representation for our sale on Fifth avenue, we met with one of the most established brokers on Fifth Avenue, a reputable broker who had an existing relationship with the board, and Fran Katzen. Fran offered an acumen and depth that provided comfort that while younger than her competitors, this in no way compromised her knowledge and sophisticated skill set. The Initial pricing we received from the broker community varied greatly, and gave us reason for concern. Ultimately, Fran’s pricing proved to be “spot on”–we were able to procure a full price offer of 16.5 million in less than 3 months from a qualified candidate that was able pass a very stringent and most discerning board. We would be delighted to work with Frances Katzen and her team again without reservation."
"When we went through the interview process to select the right representation for our sale on Fifth avenue, we met with one of the most established brokers on Fifth Avenue, a reputable broker who had an existing relationship with the board, and Fran Katzen. Fran offered an acumen and depth that provided comfort that while younger than her competitors, this in no way compromised her knowledge and sophisticated skill set. The Initial pricing we received from the broker community varied greatly, and gave us reason for concern. Ultimately, Fran’s pricing proved to be “spot on”–we were able to procure a full price offer of 16.5 million in less than 3 months from a qualified candidate that was able pass a very stringent and most discerning board. We would be delighted to work with Frances Katzen and her team again without reservation."
On behalf of the estate of Lorenzo Zambrano
"When it came time to sell our apartment to find a larger space, we went straight to Fran and Peter. We could not have asked for better service, counsel or results. By putting ourselves in their hands, within just a couple weeks we were able to secure a sale price well above our ask price and expectations. Their great strategy, negotiation skill, and all-around competence similarly led us, again beyond expectation, to finding our new dream home within our specific budget. They were always responsive, always laser-focused on our needs, and never pushy. It is easy to see why they have been so successful in this hyper-competitive market. We would not think of going elsewhere buying or selling in New York. Warm regards."
"When it came time to sell our apartment to find a larger space, we went straight to Fran and Peter. We could not have asked for better service, counsel or results. By putting ourselves in their hands, within just a couple weeks we were able to secure a sale price well above our ask price and expectations. Their great strategy, negotiation skill, and all-around competence similarly led us, again beyond expectation, to finding our new dream home within our specific budget. They were always responsive, always laser-focused on our needs, and never pushy. It is easy to see why they have been so successful in this hyper-competitive market. We would not think of going elsewhere buying or selling in New York. Warm regards."
JP & Joeleen S.
"Fran demonstrated the patience and foresight throughout the sale process, and eventually achieved the full asking price we wanted. Her market knowledge, professionalism and responsiveness set her apart from her peers, giving us the confidence that she will get the job done."
"Fran demonstrated the patience and foresight throughout the sale process, and eventually achieved the full asking price we wanted. Her market knowledge, professionalism and responsiveness set her apart from her peers, giving us the confidence that she will get the job done."
Steven W. & Pamela H.
"Frances Katzen and her team were amazingly helpful and efficient throughout the entire process of searching for, and closing on, my apartment in New York City. They were extremely diligent and very available to provide answers to questions and give advice on the negotiation process and the many other moving pieces of a Manhattan real estate deal. I am so thankful that I chose to work with them and they would absolutely be my only choice for any future real estate needs."
"Frances Katzen and her team were amazingly helpful and efficient throughout the entire process of searching for, and closing on, my apartment in New York City. They were extremely diligent and very available to provide answers to questions and give advice on the negotiation process and the many other moving pieces of a Manhattan real estate deal. I am so thankful that I chose to work with them and they would absolutely be my only choice for any future real estate needs."
Conor D.
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